Privacy Policy

1 Information We Collect

• Personal details: Name, phone number, email address, and shipping/billing address.
• Order information: Purchase history, product preferences, and customization details.
• Payment information: Processed securely through our payment partners; Veyra does not store full card details.
• Technical information: Browser type, device information, and site usage data collected via cookies.

2 How We Use Your Information

We use your information to:

• Process and fulfil your orders, including made-to-order and custom pieces.
• Communicate with you about your order, appointments, or support requests.
• Improve our website, products, and customer experience.
• Send you updates, offers, or newsletters, if you've opted in.

3 Sharing Your Information

We do not sell your personal information. We may share it with:

• Trusted delivery and logistics partners, to complete your order.
• Payment processors, to securely handle transactions.
• Legal authorities, where required by law.

4 Data Security

We use industry-standard measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we encourage you to safeguard your own account credentials.

5 Cookies

Our website uses cookies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can manage cookie preferences through your browser settings.

6 Your Rights

You may request to:

• Access the personal information we hold about you.
• Correct inaccurate information.
• Request deletion of your data, subject to legal and operational requirements.
• Opt out of marketing communications at any time.

7 Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

8 Contact Us